WOL attaches great importance to providing accessible services to people with disabilities while maintaining their dignity and privacy, providing courteous and dignified treatment that enables them to receive the service independently, safely and equally in accordance with the Equal Rights for People with Disabilities Law, 5758-1998 and the Equal Rights for People with Disabilities Regulations (Service Accessibility Adjustments), 5773-2013.

To this end, considerable efforts and resources are invested in making the necessary accessibility adjustments that will enable a person with disabilities to receive the services provided to all customers, independently and equally.

If you encounter any difficulty regarding accessibility, or if there are any suggestions for improvement, you can send an inquiry by email or phone, and we will make every effort to find a suitable solution for you and handle your request as soon as possible.
The purpose of making the organization's website accessible is to enable people with a variety of disabilities to navigate between the pages of the site in the best possible way. The accessibility adjustments were made in accordance with the recommendations of the Israeli standard (SI 5568) for web content accessibility at AA level and the international WCAG2.0 document. The tests were tested for the highest compatibility for a browser. Google Chrome the site provides a semantic structure for assistive technologies and support for the accepted usage pattern for operating with a keyboard using the arrow keys, TAB, Enter and Esc to exit menus and windows. In addition, the site is optimized for display in common browsers and for use on mobile phones.
For the best browsing experience with screen reading software, we recommend using the latest NVDA software.
Site operation and accessibility aids
On the top left side of the site page is an icon for opening an accessibility menu.
Clicking on the menu allows you to open the accessibility buttons. After selecting a topic in the menu, wait for the page to load.
It should be clarified that the organization works to write the content on the site in the simplest and clearest language possible.

service
WOL provides its clients with the possibility of receiving information in accessible formats out of a belief and moral obligation to enable the use of the site for the entire population, including people with disabilities. The provision of information is free of charge and is intended for people with disabilities. Receiving information in an accessible format – service recipients can receive information in accessible formats, free of charge. For inquiries and information regarding accessibility, you can contact us at the Contact Us link that appears at the top of every page of the www.wol.org.il website
For various services, you can contact us by phone, WhatsApp, e-mail, mail, as well as by contacting us online on the website and specifying the choice of how to return to the inquiry.
The contact methods for each of the services mentioned above are detailed in detail under the tab "Contact us on the website".

Last updated: 23.08.2023